Electronic Security in Des Moines

Thank you so much to Richard for not only completing the job as assigned but also going above and beyond! He was efficient with his time, positive and upbeat, thorough and professional. Richard also took the time to give me expert care tips and to hook my car remote to the unit. Sometimes it can be unnerving to have a stranger in your
home, but I thoroughly enjoyed Richard’s company. :) Thanks to all for an overall seamless process!

Maintaining four facilities, I deal with a lot of contractors. It’s always a pleasure to have contractors who understand time is money, stay on task and are friendly. DH Pace is now the company I call for all my door needs. Dealing with Eric and Vince is always quick and hassle-free!

OUTSTANDING service from Nate! EXCELLENT, EXCEPTIONAL customer service. Nate assessed our problem, presented options, recommendations, costs and approximate repair time. He made us feel comfortable and encouraged questions. Parts were the issue and would not be available until the next day. We told him we were hopeful he would be doing the repair, but it was going to be his day off. We were elated when the company agreed to let Nate return on Saturday to do all the repairs. Nate is a great asset to your company: knowledgeable, experienced, professional, excellent communicator. Thank you.

I was very happy with the whole process of our interaction with DH Pace, all the way from the person who answered the phone to the service manager. Your ability to make it out on the same day and get the job done quickly was a real home run. It’s always a pleasure to take a survey when the service is so good.

These two guys (Sorry I can't recall their names) arrived with big smiles and great attitudes. They very professionally approached my repair and carefully explained each detail of the service call. They diagnosed the issue and explained how to approach it. The necessary part has been ordered.

From the first phone call to the end was nothing less than wonderful. They came out spur of the moment, installed the new door in a couple of days. Could not of had better service. Will recommend them highly.

Was very happy with the price and work. Didn’t try to sell me on parts I did not need. The garage door works great. Would definitely recommend them to my friends.

Very happy with the service. The installer was friendly, knowledgeable and obviously a happy employee. He is an asset to your company.

Joe, our technician, was terrific! As I said in my previous email to your office, he was helpful, gave us great advice and direction and couldn’t have been any nicer! Tracy, the woman who took my call, was genuinely interested in seeing to it that we got the help we so badly needed as soon as possible. Our local Overhead Door group is a fine bunch of people!

I am blown away with the quality and service this company just provided. Within two hours of calling I had a technician out performing the repair. He suggested other repairs necessary, fixed a small issue with a different garage door and completed everything within 35 minutes! And the price was extremely reasonable. The technician was exceptionally courteous and knowledgeable. We will definitely use Overhead Doors from here on out. Thank you Overhead!

Great Service! I do not recall the tech’s name but he did a great job explaining the repairs needed to my door. As I told your tech, I have used others companies but quickly discovered Overhead is the most dependable and is trustworthy. Thank you.